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No power, no POST, no video or no boot. Watch this video to learn how to diagnose the problem.No power, no POST, no video or no boot. Watch this video to learn how to diagnose the problem. H710P, and H810. User’s Guide. Regulatory Model: UCSA-801, UCSB-800, UCSM-800, UCPA-801. UCPB-800, UCPM-800,. Page 2 Notes, Cautions, and WarningsPage 7 Firmware Fault State Error Message. 75Page 8 RAID Terminology. 85Overview. The Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 family of storage controller cards has. Page 10 Specification H310 H710 H710P H810. Maximum number of 8 8 8 8Group. Maximum number of 16. Page 11 Contacting DellIf you do not have an active. Page 12 12Features. Some of the features discussed for PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 cards are. Types Of Virtual. Page 15 Disk Roaming. Disk roaming is moving the physical disks from one cable connection or backplane slot to another on the. Page 16 Table 2. FastPath Eligibility Across Supported RAID LevelsYou can do one of the following. The read policy of a virtual disk determines how the controller handles reads to that. Page 19 Source RAID Target RAID Level Number of Number of Capacity Description. Level Physical Disks Physical Disks ExpansionPage 20 Source RAID Target RAID Level Number of Number of Capacity Description. Level Physical Disks Physical Disks ExpansionPage 21 of a virtual disk. The target disk needs to be a hot spare that qualifies as a rebuild disk. The. Page 22 Physical Disk Failure Detection. Failed physical disks are detected and rebuilds automatically start to new disks that are inserted into. Page 23 Controller Cache Preservation. The controller is capable of preserving its cache in the event of a system power outage or. Page 24 24Deploying The PERC CardDriver Installation. The Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 cards require software drivers to. Page 32 4.http://www.masterpotolka.ru/userfiles/dcr-hc30e-manual.xml
From the list of drivers displayed, select the driver you require. Select the self-extracting zip file and click Run. Page 33 9. Reboot the system when prompted. Updating Existing Windows Server 2008 Or Windows Server 2008 R2Page 34 Installing Or Updating The RPM Driver Package With DKMS SupportPage 35 You see a message similar to the following one:,,: installed.Management Applications For PERC Cards. Dell OpenManage Storage Management applications enable you to manage and configure the RAID. Page 38 A BIOS screen displays information about the controller and configuration.Page 39 Notation Meaning and Use ExampleConverting Physical Disk To Non-RAID For PERC H310. Conversion of a Physical Disk to Non-RAID allows direct. Page 44 The Consistency Check runs and checks the redundancy data in the virtual disks.The following constraints apply to the physical disks. Page 46 Break Mirror. A Break Mirror operation is an operation that can be performed only on RAID1 arrays. It provides a. Page 47 Perform the following steps to select whether to import the virtual disk or discard the preserved cache:Page 49 BIOS Configuration Utility Menu Options. The first menu that is displayed when you access the BIOS Configuration Utility. Page 50 Menu Item Selected in Left Panel Information Displayed in Right Panel. Virtual Disks. Page 51 Menu Item Selected in Left Panel Information Displayed in Right Panel. The Physical Disk Management screen (PD Mgmt) displays physical disk information and action menus. The. Page 53 Action Description. Remove HS Removes a dedicated hot spare from its disk group or a global hot spare from the. Page 54 Option DescriptionYou can use a global hot spare to replace a failed physical disk in any redundant. Page 56 NOTE: The replacement disk must be a hot spare or an unconfigured disk without a foreign configuration.https://arezzowave.com/userfiles/dcr-hc30e-service-manual.xml
ItEnabling Boot SupportPage 58 NOTE: The controller automatically imports every optimal and degraded foreign configuration without enabling thePage 61: CacheCade 6. CacheCade. The Dell PowerEdge RAID Controller (PERC) H710, H710P, and H810 cards support CacheCade, a feature that can. Page 62 CacheCade Virtual Disk Management. The Virtual Disk Management screen is the first screen that is displayed when you access a. Page 63 Deleting CacheCade Virtual Disks. To delete CacheCade virtual disks, perform the following steps in the BIOS Configuration Utility. Page 65: Security Key And RAID Management 7. Security Key And RAID ManagementSecurity Key Implementation. The. Page 66 Creating A Security Key. Perform the following steps to create a security key on the controller:Page 70 there is a security key present. Select the Secure VD option as No in the Create New VD menu. See. Page 71: Troubleshooting 8. Troubleshooting. To get help with your Dell PowerEdge RAID Controller (PERC) H310, H710, H710P and H810, you can.Restart the system. If there are no cable. Action: problems, press. Page 74 Corrective Check the cable connections and fix any problems before restarting the system. If there are no. Action: cable problems. Page 75 Virtual Disks Partially Degraded Error Message. Error Message: x Virtual Disk(s) Partially Degraded, where x is the number ofError Message: The foreign configuration message is present during POST but. Page 77 CAUTION: When removing or replacing the PERC Mini Monolithic Controller, hold the cardPage 78 To recover a virtual disk from a degraded state, you must replace the failed physical disk and rebuild it. Once. Page 79 Corrective. Action: The issue occursIssue: Rebuilding the physical disks after multiple disks become simultaneously inaccessible. Corrective Multiple physical disk errors. Page 81 Physical Disk Fails During Reconstruction On Redundant Virtual Disk. Issue: A physical disk fails during a reconstruction process on a.
Page 82 Smart Error Detected On A Physical Disk In A Non-Redundant Virtual Disk. Issue: A SMART error is detected on a. Page 83 Corrective The error message is displayed when the Linux Small Computer System Interface (SCSI) mid-. Action: layer asks for physical. Page 84 Disk Carrier LED Indicators. The LED on the physical disk carrier indicates the state of each physical disk. Each disk. Page 85: Appendix: RAID Description 9. Appendix: RAID Description. RAID is a group of independent physical disks that provides high performance by increasing the. Page 86 For example, in a four-disk system using only disk striping (used in RAID 0), segment 1 is written to disk. Page 87 RAID 6 combines dual distributed parity with disk striping. This level of parity allows for two disk failures without. It's no surprise that if you've ever seen a rack server with its service. Looking to upgrade your RAID. Pick up a Dell H710 RAID controller below. Only RAID levels the system supports will be available for selection. For basic redundancy with two drives we recommend RAID-1, for more drives we reccomend RAID-5. If you only want one disk in the array select RAID-0. When you have selected the maximum amount of drives the interface will prevent you from adding more drives to the array. You can now leave the RAID configuration utility or create another array if you have any remaining disks. Press escape to exit. Our standard 90-day warranty includes hassle-free returns. Can’t seem to get your RAID array set up.TechMikeNY boasts ISO 140001, ISO 9001, and OHSAS 18001 certifications, as well as being an official Microsoft Registered refurbisher. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. The SMART Feature................... Automatic Replace Member.Multiple Controllers................... Setting up Redundant Path Support.
Foreign Configuration View. CacheCade Virtual Disks.......... 96.......... 97 Manual Resizing of CacheCade Virtual Disks 7 Security Key and. Previous Configuration of Disks. General Issues. PERC Card Has Yellow Bang.NOTE: Mixing SAS and SATA drives within a virtual disk is not supported. Also, mixing hard drives and SSDs within a virtual disk is not supported. You can specify a Quality of Service window during which the configured disks are excluded from spin-down. Page 19 NOTE: You cannot disable BGI permanently. If you cancel BGI, it automatically restarts within five minutes. NOTE: Unlike full or fast initialization of virtual disks, background initialization does not clear data from the physical disks. Consistency Check (CC) and BGI perform similar functions in that they both correct parity errors. Page 20 Consistency Checks Consistency Check (CC) is a background operation that verifies and corrects the mirror or parity data for fault tolerant virtual disks. It is recommended that you periodically run a consistency check on virtual disks. You can manually start a CC using the BIOS Configuration Utility or the Dell OpenManage storage management application. You can schedule CC to run on virtual disks using a Dell OpenManage storage management application. Page 21 Virtual Disk Migration The PERC H710, H710P, and H810 cards support migration of virtual disks from one controller to another without taking the target controller offline. The controller can import RAID virtual disks in optimal, degraded, or partially degraded states. You cannot import a virtual disk that is in an offline state. Page 22 Perform the following steps to use disk migration: 1 Turn off the system that contains the source controller. 2 Move the appropriate physical disks from the source controller to the target controller. The system with the target controller can be online while inserting the physical disks. The controller flags the inserted disks as foreign disks.
3 Use the Dell OpenManage storage management application or the controller BIOS Configuration Utility to import the detected foreign configuration. Virtual Disk Write Cache Policies NOTE: PERC H310 only supports Write-Through mode. The write cache policy of a virtual disk determines how the controller handles writes to the virtual disk. Page 24 Conditions Under Which Write-Back is Employed Write-Back caching is used under all conditions in which the battery is present and in good condition. Conditions Under Which Forced Write-Back With No Battery is Employed CAUTION: It is recommended that you use a power backup system when forcing Write-Back to ensure there is no loss of data if the system suddenly loses power. Write-Back mode is available when you select Force WB with no battery. NOTE: Spanned virtual disks such as RAID 10, 50, and 60 cannot be reconfigured. NOTE: Reconfiguring Virtual Disks typically impacts disk performance until the reconfiguration operation is complete. Page 26 Table 2-1. RAID Level Migration Source Target Number of RAID RAID Physical Level Level Disks (Beginning) Number of Capacity Description Physical Expansion Disks (End) Possible RAID RAID 1 0 0 2 or more Yes Increases capacity by adding disks RAID RAID 1 0 1 2 No Converts non-redundant virtual disk into a mirrored virtual disk by adding one disk. RAID RAID 1 or more 0 5 3 or more Yes At least one disk needs to be added for distributed parity data. The automatic Replace Member is initiated when the first SMART error occurs on a physical disk that is part of a virtual disk. The target disk needs to be a hot spare that qualifies as a rebuild disk. The physical disk with the SMART error is marked as failed only after the successful completion of the Replace Member. Patrol Read is not necessary on SSD and is disabled by default. Automatic rebuilds can also happen transparently with hot spares.
If you have configured hot spares, the controllers automatically try to use them to rebuild failed physical disks. Using Persistent Hot Spare Slots NOTE: The persistent hot spare slot feature is disabled by default. Using Replace Member and Revertible Hot Spares The Replace Member functionality allows a previously commissioned hot spare to be reverted to a usable hot spare. Page 32 Cache Preservation With Non-Volatile Cache (NVC) In essence, the NVC module allows controller cache data to be stored indefinitely. If the controller has data in cache memory during a power outage or improper system shutdown, a small amount of power from a battery is used to transfer cache data to non-volatile flash storage where it remains until power is restored and the system is booted. Page 33 When to Replace the Battery When the state of health of the battery is declared bad, the virtual disks transitions to write through mode. If battery is declared bad, then the firmware runs learn cycles in subsequent reboots until the battery is replaced. The virtual disk then transitions to Write Back mode. Page 34 Features Page 35 Deploying the PERC Card 3 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the system. Page 36 Removing the PERC Controller 1 Perform a controlled shutdown of the system and attached peripherals. 2 Disconnect the system from the electrical outlet and remove the system cover. 3 Remove the storage controller from the PCIe slot of the system. See Figure 3-1, Figure 3-2, or Figure 3-3 as relevant to the type of PERC controller that you have.
Installing the PERC Controller 1 Perform a controlled shutdown of the system and attached peripherals. Page 37 Figure 3-1. Page 38 Figure 3-2. Page 39 Figure 3-3. Removing and Installing the PERC Mini Monolithic Controller 4 3 1 2 1 retention bracket 2 release lever (2) 3 PERC stack-up connector 4 PERC mini monolithic controller Support For Internal Multiple Controllers On PowerEdge systems with dual bays (backplanes), the hard drives are managed by independent PERC H710P cards. The PERC H710P cards do not share the disks or the RAID volumes. Page 40 Setting up Redundant Path Support on the PERC H810 Adapter The PERC H810 card can detect and use redundant paths to disks contained in enclosures. With redundant paths to the same device, if one path fails, another path can be used to communicate between the controller and the device. To set up a configuration with redundant paths, both ports on a controller must be cabled to the In ports of a single enclosure. Page 41 Reverting to Single Path Support from Redundant Path Support for PERC H810 If you need to revert to single path support from redundant path support, shut down the system and remove the exact same cables that were added to support redundant path support, leaving only one connection between the controller and enclosures. After you remove the cable and power up the system, ensure that there are no warning messages during boot, and that all virtual disks are online and optimal. Page 42 Figure 3-4. Page 43 4 Driver Installation The Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 cards require software drivers to operate with the supported operating systems. This chapter contains the procedures for installing the drivers for the PERC H310, H710, H710P, and H810 cards. Page 45 5 Select the System Type, Operating System, Driver Language, and Category from the drop-down list. 6 The drivers that are applicable to your selection are displayed.
From the available list, download the drivers that you require to a diskette drive, USB drive, CD, or DVD. 7 During the operating system installation, use the media that you created with the Load Driver option to load mass storage drivers. Page 46 6 On the Locate device driver screen, select Search for a suitable driver for my device and click Next. 7 Browse and select the drivers from the Locate Driver Files screen. 8 Click Next. 9 The wizard detects and installs the appropriate device drivers for the new RAID controller. 10 Click Finish to complete the installation. 11 Reboot the system when prompted. Updating Existing Windows Server 2008 or Windows Server 2008 R2 NOTE: Close all applications on your system before you update the driver. Page 47 9 Click Next. 10 Follow the steps in the wizard and browse to the location of the driver files. 11 Select the INF file from the driver media (CD, DVD, or other media). 12 Click Next and continue the installation steps in the wizard. 13 Click Finish to exit the wizard and reboot the system for the changes to take place. NOTE: Dell provides the Dell Update Package (DUP) to update drivers on systems running Windows Server 2008 or Windows Server 2008 R2 operating system. Page 48 Installing or Updating the RPM Driver Package With DKMS Support NOTE: This procedure is applicable for Red Hat Enterprise Linux 5 SP7 and SUSE Enterprise Linux 10 SP4. NOTE: For SUSE Enterprise Linux 10 SP4, immediately following the operating system installation, download the latest driver from support.dell.com, and update the driver using the procedures detailed in this section. Page 49 Installing or Updating the RPM Driver Package With KMP Support NOTE: This procedure is applicable for SUSE Enterprise Linux 11 SP2.
Page 50 Driver Installation Page 51 5 Management Applications for PERC Cards Dell OpenManage Storage Management applications enable you to manage and configure the RAID system, create and manage multiple disk groups, control and monitor multiple RAID systems, and provide online maintenance. Page 52 BIOS Configuration Utility The BIOS Configuration Utility, also known as, is a storage management application embedded on the PERC H310, H710, H710P, and H810 cards that configures and maintains RAID disk groups and virtual disks.NOTE: Use the BIOS Configuration Utility ( ) for initial setup and disaster recovery. You can use advanced features through Dell OpenManage storage management application and Dell SAS RAID storage manager. Page 53 Exiting the Configuration Utility To exit the BIOS Configuration Utility ( ), press at any menu screen. If there is only one controller, then a dialog box is displayed to confirm your choice. Select OK to exit and press. If multiple controllers are present, then the key brings you to the Controller Selection screen. Press again to reach the exit screen. A dialog box is displayed to confirm your choice. Page 54 Table 5-1. Notation Menu Navigation Keys (continued) Meaning and Use Example down-arrow Use the down-arrow key to move to the lower menu Virtual Disk 1 key items within a menu or to a lower level menu. You can also use the down-arrow key to open a menu list in a popup window, such as the stripe element size Virtual Disk 4 menu, and select a setting. Word wrap is supported. Select Add New VD and press to create a new virtual disk. Page 55 Table 5-1. Menu Navigation Keys (continued) Notation Meaning and Use Example. Press to move to the previous menu Press screen among the main menu screens: VD Mgmt, PD on Mgmt, Ctrl Mgmt, and Foreign View.Press to access Help information. The Help screens display a glossary of topics you can use to access information about navigation, RAID levels, and general topics.
The Virtual Disk parameter can not be changed in the BIOS Configuration Utility ( ). Page 57 Table 5-2. Virtual Disk Parameters and Descriptions (continued) Parameter Description Write Policy Write Policy specifies the controller write policy. You can set the write policy to Write-Back or Write-Through. In Write-Back caching, the controller sends a data transfer completion signal to the host when the controller cache has received all the data in a transaction. NOTE: If a Battery Backup Unit (BBU) is present, the default cache setting is Write-Back. Page 58 Virtual Disk Management Creating Virtual Disks NOTE: Combining SAS and SATA hard drives within a virtual disk is not supported. Also, combining hard drives and SSDs within a virtual disk is not supported. Perform the following steps to create a virtual disk: 1 During host system bootup, press when the BIOS screen is displayed. The Virtual Disk Management screen is displayed. Page 59 9 Use the arrow key to highlight a physical disk and press the spacebar,, or to select the disk. 10 Select additional disks, if required. NOTE: (PERC H310) Only RAID Capable physical disks are eligible to be included in a Virtual Disk. Page 60 e If you need to change the read policy, press to move the cursor to Read Policy.Press the down-arrow key to highlight the desired option and press.Press the down-arrow key to highlight an option and press. Page 61 Converting Physical Disk to RAID Capable for PERC H310 NOTE: By default, all physical drives are discovered as Non-RAID drives. Conversion of a physical disk to RAID capable allows that disk to be used within a Virtual Disk or as a Hot Spare. 1 Press to access the PD Mgmt screen. A list of physical disks is displayed. The status of the each disk is displayed under State. 2 Press the down-arrow key to highlight a physical disk. 3 Press to display the menu of available actions. Page 62 3 Select Start Init.
NOTE: The PERC H310 card supports up to 16 virtual disks per controller, and the PERC H710, H710P, and H810 cards support up to 64 virtual disks per controller. The currently configured virtual disks display on the screen. Page 63 Importing or Clearing Foreign Configurations Using the VD Mgmt Menu When a foreign configuration exists, the BIOS screen displays the message Foreign configuration(s) found on adapter. In addition, a foreign configuration is displayed on the right side of the Ctrl Mgmt screen. You can use the VD Mgmt menu to import the existing configuration to the RAID controller or clear the existing configuration. If one or more physical disks are removed from a configuration, the configuration on those disks is considered a foreign configuration by the RAID controller. Page 65 1 If all or some of the physical disks in a configuration are removed and reinserted, the controller considers the disks to have foreign configurations. Perform the following steps: a Select Foreign Configuration View to display the foreign configuration information on the Foreign Configuration View screen.NOTE: You must have all the disks in the system before you perform the import operation. Page 66 c Select Import to merge the foreign configurations with the existing configuration on the controller or Clear to delete the foreign configuration(s) from the re-inserted disk(s). If you select Import, all drives that were pulled before the virtual disk became offline are imported, and then automatically rebuilt. NOTE: Start a consistency check immediately after the rebuild is complete to ensure data integrity for the virtual disks. Page 67 Break Mirror in BIOS Configuration Utility To use the Break Mirror feature from the BIOS Configuration Utility ( ), perform the following steps: The RAID1 VD that you are to split must be in an optimal state, and it cannot be running any other background tasks. 1 During boot up, press when prompted by the BIOS screen.
If there is more than one controller in the system, choose the controller. The VD Mgmt screen is displayed by default. Page 68 Managing Preserved Cache If a virtual disk becomes offline or is deleted because of missing physical disks, the controller preserves the dirty cache from the virtual disk. The preserved dirty cache, known as pinned cache, is preserved until you import the virtual disk or discard the cache. NOTE: Certain operations, such as creating a new virtual disk, cannot be performed if preserved cache exists. Page 69 Managing Dedicated Hot Spares A dedicated hot spare automatically replaces a failed physical disk only in the selected disk group which the hot spare is part of. A dedicated hot spare is used before a global hot spare is used. You can create dedicated hot spares or delete them on the VD Mgmt screen. The available menu options appear. Page 70 Deleting Virtual Disks NOTE: You cannot delete a virtual disk during an initialization. NOTE: Warning messages appear stating the effect of deleting a virtual disk. Click OK twice to complete the virtual disk deletion. To delete virtual disks, perform the following steps in the BIOS Configuration Utility ( ): 1 Press to access the VD Mgmt screen. 2 Use the arrow keys to move the cursor to the Virtual Disks heading. 3 Press. The action menu is displayed. Page 71 Clearing the Configuration You can delete all virtual disks on the RAID controller by performing the operation. To clear the configuration, perform the following steps in the BIOS Configuration Utility ( ): 1 Press to access the VD Mgmt screen. 2 Use the arrow keys to move the cursor to the Controller heading. 3 Press. The action menu is displayed. 4 Select Clear Config. A pop-up window is displayed prompting for confirmation to delete all virtual disks.
Page 72 Virtual Disk Management (VD Mgmt) The Virtual Disk Management screen, VD Mgmt, is the first screen that is displayed when you access a RAID controller from the main menu screen on the BIOS Configuration Utility ( ). Page 73 Table 5-3. Page 74 Table 5-3. Page 75 Table 5-3. Page 76 Virtual Disk Actions Table 5-4 describes the actions you can perform on virtual disks.Manage dedicated hot spares Creates or deletes a hot spare that you can dedicate to a single redundant virtual disks. Page 77 Physical Disk Management (PD Mgmt) The Physical Disk Management screen (PD Mgmt) displays physical disk information and action menus. The screen displays physical disk IDs, vendor names, disk size, type, state, and disk group (DG). You can sort the list of physical disks based on the headings. Page 78 Physical Disk Actions Table 5-6 describes the actions you can perform on physical disks. A disk rebuild normally occurs without interrupting normal operations on the affected virtual disk. Rates vary depending on type, speed and number of hard drives present in array; as well as which controller model and enclosure configuration are being used. Table 5-7. Estimated Rebuild Rates RAID Level Number of. Hard Drives 7. Page 80 Controller Management Actions Table 5-8 describes the actions you can perform on the Ctrl Mgmt screen. Table 5-8. Controller Management Options Option Description Enable Controller BIOS Select the option to enable the controller BIOS. If the boot device is on the RAID controller, the BIOS must be enabled. Disable the BIOS to use other boot devices.? In a multiple controller environment, you can enable BIOS on multiple controllers. Page 81 Foreign Configuration View When a foreign configuration is present, you can select Foreign Configuration View to display the configuration. The screen shows the foreign configuration as it would be if you import it. You can preview the foreign configuration before you decide whether to import it or clear it.
In some cases, a foreign configuration cannot be imported. If a physical disk in a virtual disk is rebuilding, the physical disk's state is set to Rebuild. Page 82 Creating Global Hot Spares You can use a global hot spare to replace a failed physical disk in any redundant array as long as the capacity of the global hot spare is equal to or larger than the coerced capacity of the failed physical disk. Perform the following steps to create global hot spares: 1 Press to access the PD Mgmt screen. The status of the each disk is displayed under the heading State. Page 83 4 Press the down-arrow key to select Remove Hot Spare from the list of actions and press. The physical disk is changed to the Ready state. The status of the physical disk is displayed under the heading State. NOTE: Try to use physical disks of the same capacity in a specific virtual disk. If you use physical disks with different capacities in a virtual disk, all physical disks in the virtual disk are treated as if they have the capacity of the smallest physical disk. The rebuild operation has a higher priority, and the Replace Member operation is aborted if a rebuild begins. Page 85 Performing a Manual Rebuild of an Individual Physical Disk CAUTION: If a physical disk is a member of a disk group that contains multiple virtual disks and one of the virtual disks is deleted when a rebuild operation is in progress, the rebuild operation stops. You can then resume the rebuild operation manually using a storage management application. To avoid interruption, ensure that none of the virtual disks are deleted until the rebuild is complete. Page 86 3 Press the spacebar to select Enable Controller BIOS. An X is displayed beside Enable Controller BIOS. 4 Press to move the cursor to the Apply button, and then press to apply the selection. The controller BIOS is enabled. To disable the controller BIOS, use the spacebar to de-select the Enable Controller BIOS control, and then select Apply and press.